http://rhinocomms.com may — but is under no obligation to — honor requests for refunds for the following reasons:
We Only Offer Digital Products and Services. We do not offer refunds of any kind for websites that have been customized and delivered for your use. You may, however, cancel your ongoing monthly subscription payment at any time by emailing firstname.lastname@example.org or canceling your subscription payment directly from your PayPal pre-approved payments dashboard. In the event you cancel your prepaid monthly service, we shall continue to provide the contracted-for service through the end of the current month for which services have been prepaid. Depending on the terms of our agreement with you, your website may be suspended immediately upon the conclusion of the period for which you have prepaid for website hosting and management services. We do not offer prorated refunds for unused portions of prepaid monthly services.
Due To The Nature Of The Internet, We Offer No Guarantee Of Performance Of Any Kind On In Regards To Website Lead Generation, Paid Advertising Performance or Success, Local SEO Services Or Website Ranking Of Any Kind. You are responsible for exercising your own due diligence prior to purchasing our products and/or services.
Non-delivery of the product: If you you do not receive the services you have paid for from us, send an email message to email@example.com to notify us of the nondelivery so we can resolve the issue satisfactorily and provide the product/service for which you have paid. We may require you to provide proof of payment in the form of a payment transaction ID number or email confirmation notice confirming your purchase.
Download issues: If you have problems downloading one of our products, email firstname.lastname@example.org to notify us of the issue. We recommend that you first contact the support team for your browser provider, as http://rhinocomms.com ensures that our products can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network.
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.